Ralph Justin Valdellon

IT Specialist · Microsoft 365 Support · Google Workspace Administrator · Identity & Access (AD/MFA)

IT Specialist supporting Google Workspace administration, Active Directory user management, and end-user support across Windows environments.Focused on identity and access support (AD/MFA), troubleshooting, and documentation. Microsoft 365 Certified: Fundamentals (MS-900).

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© 2026 Ralph Valdellon. All rights reserved.

Work

• Email migration project: supported transition to a new domain for 200+ employees.• Published knowledge base articles for the team in Freshdesk to standardize resolutions.• Windows 10 to 11 migration support for 100+ machines, including configuration and performance optimization.• Supported PCI DSS compliance efforts (2025–2026) through documentation and configuration alignment.

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About

IT Specialist with hands-on experience supporting Google Workspace administration, Active Directory user management, and Windows endpoint environments.Focused on identity and access support (AD/MFA), troubleshooting, and operational documentation.Microsoft 365 Certified: Fundamentals (MS-900). Currently pursuing L2 IT Support and Microsoft 365 support roles.

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Certifications

Microsoft 365 Certified: Fundamentals (MS-900)
Issued Feb 2026Google IT Support Professional Certificate
Issued May 2024Atlassian Agile Project Management Professional Certificate
Issued Jun 2024Career Essentials in System Administration
Issued Apr 2026View all certifications on LinkedIn

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